CEA Student Handbook

The Center for Educational Access has historically been the central campus resource for students with disabilities obtain the accommodations they need for equal access to the campus educational and physical environments. Since 2007, the Center for Educational Access has expanded to serve equally in direct support for students with disabilities, as a training and educational resource for the University community as a whole, and as a consultant for the institution’s technological infrastructure, in order to maximize the accessibility of all programs, services, and activities offered at the University of Arkansas.

This handbook was created to answer common questions regarding the services available to students with disabilities at the University of Arkansas, and to detail the various procedures necessary to obtain them. It is our hope that the information provided is comprehensive and addresses your needs. Should you have a special concern that is not covered in this publication, please feel free to contact a staff member at Center for Educational Access for further assistance.

Section 1

The staff at the Center for Educational Access (the Center) welcomes you to the University of Arkansas!  One of the main purposes of the Center is to facilitate appropriate accommodations for students with disabilities that ensure their equal access to the collegiate experience.  This section provides references and contact information for the various facets of the new student experience, and details the registration process with the Center for Educational Access in order to facilitate any disability-related services and accommodations a student may need once admitted to the University.

 

Center staff is available by appointment to meet with prospective students prior to their admission to the University.  Pre-admissions meetings may cover such topics as the registration process, documentation requirements, types of services available, housing and campus transportation considerations, and transition issues to college.

Students are encouraged to begin the registration process with the Center for Educational Access in the early stages of their college planning, so that as much notice as possible is provided to make needed arrangements prior to enrollment.  Ideally, students are advised to complete the registration process (see page 6 - LINK) with the Center no later than two weeks prior to their first semester at the University.  Students who choose not to self-identify when they enter the University do not forfeit their right to receive accommodations at a later date.  However, the University is not obligated to provide accommodations or services for students until they are fully registered with the Center for Educational Access, and have officially notified their instructors (or other University officials) of their need for accommodation as per Center procedure.

The admissions process for students with disabilities at the University of Arkansas is the same as that for all students. For undergraduate University admissions information, contact the Office of Admissions . For graduate admissions information, contact the University Graduate School and International Education. at http://grad.uark.edu. For prospective law students, contact University School of Law.

Students with Disabilities at the University of Arkansas have the RIGHT to:

  • Equal opportunity to learn and participate in the programs, activities, services and facilities of the University through the provision of reasonable accommodations, academic adjustments, and/or auxiliary aids and services.

  • Confidentiality of information regarding their disability, except as disclosure is necessary to acquire accommodations, facilitate services and/or is required by law.

  • Accessible formats of information and means of communication.

  • File a complaint, in accordance with the University Section 504/ADA Grievance Procedures if they believe they have been subjected to discrimination on the basis of disability or have been denied access or accommodations as required by law.

Students with Disabilities at the University of Arkansas have the RESPONSIBILITY to:

  • Meet and maintain essential qualifications and standards for University courses, programs, services, and activities.

  • Follow published procedures for obtaining reasonable accommodations at the University.

  • Provide comprehensive documentation that details the manner in which their disability may impact their participation in programs and activities of the University, and that supports each accommodation request.

The University of Arkansas has the RIGHT to:

  • Identify essential functions, abilities, skills, knowledge and standards for courses, programs, services, activities and facilities, and to evaluate all students equally on these bases.

  • Request and receive, through the Center for Educational Access, current documentation that supports accommodation requests.

  • Select among equally effective accommodations which to provide for students, and do so in a timely manner.

  • Refuse an unreasonable accommodation request that imposes a fundamental alteration on a course, program or activity of the University.

  • Deny a request for an accommodation if documentation does not support the request, or if documentation is not provided.

The University of Arkansas has the RESPONSIBILITY to:

  • Provide information to students in accessible formats.

  • Provide and facilitate reasonable accommodations for students in courses, programs, services, activities and facilities of the University. 

  • Ensure that programs, services and activities are available and usable in the most integrated and accessible settings possible. 

  • Maintain appropriate confidentiality of records and communications.

University Admission

Student is admitted to the University of Arkansas – Fayetteville (contact UA Office of Admissions for more information)


Accommodation Request Processes

Academic accommodations related to a disability are provided to all University of Arkansas students - whether attending on-campus courses or taking online courses.  

Provision of reasonable accommodations is determined individually, based on the nature of the student's disability, the environmental barriers encountered, and the content of documentation provided. 

Students can register with CEA and request accommodations at any point during the semester, but accommodations are not retroactive.

A student with a disability who is taking courses via Global Campus follows the same registration process as a student with a disability taking on-campus courses. 

The CEA offers two registration options for students who want to request accommodations – Option 1: Expedited Registration and Option 2: Standard Registration.


 Student begins registration process by deciding which registration option will best suit his/her needs.

 

Registration Option 1: Expedited Registration

A student who opts for expedited registration does not complete an access plan meeting; and requests are typically processed faster than standard registrations. Expedited registration is only available for students selecting any of these accommodations:

  • 1.5x or 2x extended time on exams
  • Distraction-reduced testing environment
  • Permission to audio record lectures

NOTE: If requesting any other accommodations, the student must follow the standard registration process.

  1. Student completes the request for services form by logging in to the CEA Online Student Services and provides disability-related documentation when completing the form. (See Section 2: Documentation of Disability for guidelines.)
  2. CEA reviews information submitted on the request and the documentation provided.
  3. CEA notifies registration status to the student via student's UARK email, typically within 3 business days after the Center receives the request

 

Registration Option 2: Standard Registration

For students wanting to request accommodations other than those listed for expedited registration or wanting an access plan meeting. Please note the important student obligations in the registration process below.

  1. Student completes the request for services form by logging in to the CEA Online Student Services.
  2. Students schedules an Access Plan Meeting with a CEA staff member to discuss your accommodations request and how the accommodtions may be facilitated.  Email: ada@uark.edu or call 479-575-3104.  

A Global Campus student registering using the Standard Registration process but not in the Fayetteville, AR area, should contact the CEA office to discuss how an access plan meeting may be facilitated.

  1. Student provides documentation of disability or medical condition that supports each accommodation request. (See Section 2: Documentation of Disability for guidelines.)

It is helpful if documentation is provided to CEA before the student’s access plan meeting with the Center staff. However, it is not required.  We will be happy to discuss types of documentation during the Access Plan Meeting. Documentation can be submitted before, during, or after your access plan meeting. 

  • Upload documentation via CEA Online Student Services, 
  • Fax to 479-575-7445, or
  • Bring it to the access plan meeting with you.
  1. Student participates in an Access Plan Meeting with an Access Counselor via video conference, by phone or in person (subject to availability) to discuss disability/medical information and accommodation needs.
  2. CEA reviews information submitted on the request and obtained in the student access plan meeting, as well as the documentation provided.
  3. CEA notifies registration status to the student via student's UARK email.  

Every Semester After Registration is Complete

Request Faculty Notification Letters

Once registration is complete, the student is ready to request use of accommodations via Faculty Notification Letters. (Please refer to the Utilizing Accommodations page for instructions.)  Faculty Notification Letters notifying instructors of the student’s accommodation needs.

NOTE: Student must request Faculty Notification Letters EACH SEMESTER (See Section 4 for other requirements based on the type of accommodation received)

Letters requested before the beginning of the semester will be emailed to faculty on the first day of the semester. Letters requested during the semester will be emailed to instructors within 2 business days of the request. When the email is sent to an instructor, a copy is also emailed to the student. 

 

Meet with Instructors

The student must meet with each instructor to discuss how accommodations will be facilitated. 

 

Student is admitted to the University of Arkansas – Law School (contact Law School Admissions at 479-575-3102

 

Student provides information via CEA Online Student Services (http://cea.uark.edu/), and makes appointment for an access plan meeting to meet with Center staff member and discuss accommodation needs (Call or e-mail for appointment)

 

Student provides documentation of disability and/or health condition to the Center (See Section 2 or Website for details)

NOTE:  It is helpful, but not required, if documentation is received before the student’s appointment with the Center staff.

 

Based on a combination of information obtained in the student registration meeting and from the student’s documentation, the Center staff recommends appropriate accommodations directly to the Law School Associate Dean.

 

Student must schedule an appointment with the Law School Associate Dean to discuss which accommodations are reasonable and how they will be facilitated

 

If changes are needed

 

If student needs any additional accommodations (or requires changes to original accommodations), he/she must schedule an appointment to meet with a Center staff member to discuss changes

 

Requested changes in accommodations are communicated to the Law School by Center staff. Student must then schedule an appointment with the Law School Associate Dean to discuss the requested changes.

 

Section 2

As part of the registration process, students with disabilities who are seeking accommodations at the University of Arkansas are required to submit documentation to the Center for Educational Access that supports their request for accommodations, in accordance with Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities Act Amendment Act (2008). The documentation provided must substantiate the impact of the disability on a major life activity of the student (such as walking, writing, eating or learning). We want to understand the relevant impacts of your disability on tasks like communication, reading, writing, housing, technology, dining, the physical environment, classroom and laboratory and online learning, etc. Information on the impacts of physical (mobility, dexterity, endurance, etc.), perceptual, cognitive (attention, distractibility, communication, etc.), and behavioral abilities may be helpful as well. Sources of information used for determining a disability and/or accommodations may include documentation from qualified evaluators or professionals, a student’s self-report, and/or direct observation and interaction with the student.

In general, documentation should be provided by an appropriately credentialed professional in reference to the condition in question. Documentation may include assessments, reports, and/or letters from qualified evaluators, professionals, or institutions. Common sources of documentation are health care providers, psychologists, and diagnosticians.  Copies of accommodations approved from a previous school(s) such as accommodation agreements/letters, 504 plans, IEPs, ARD documents and/or standardized exams can also be included as additional supporting information. All documentation will be mined for pertinent information, in conjunction with all of the available information, to determine if the student’s accommodation request is reasonable and appropriate.

Suggested Documentation Elements:

  1. Typed on letterhead, dated, and signed by a qualified professional.
  2. State the disability or disabilities.
  3. Describe the impact or symptoms of the disability.
  4. If appropriate, discuss the severity and/or expected progression.
  5. If appropriate, list medication side-effects.
  6. Current and/or past accommodations.
  7. Any recommended accommodations.

The Center is responsible for determining the acceptability of documentation and reserves the right to require additional information as needed. The Center maintains the right to reject documentation that does not verify a student’s disability or justify the need for reasonable accommodations. Generally, documentation costs are borne by the student, as are costs of obtaining additional documentation requested by the Center. The Center also maintains the option of seeking a second, professional opinion regarding documentation submitted. If the Center desires a second professional opinion on documentation presented, the University bears the cost. Documentation accepted by the Center is valid as long as a student is continuously enrolled at the University. However, if there is a break in the student’s enrollment, updated documentation may be necessary. All documentation of disabilities is received and held solely by the Center and is treated as confidential. The Family Educational Rights and Privacy Act of 1974, commonly known as FERPA, is a federal law designed to protect the privacy of student education records. With few exceptions, all student education records are considered confidential and may not be released without written consent of the student.

Identifying reasonable accommodations for students with disabilities is an INTERACTIVE PROCESS between the student, the Center for Educational Access, and campus officials charged with providing the University’s programs, services, and activities (Note: for Law students, this includes Law School officials).

The Center assists University officials to determine reasonable accommodations for students, taking into consideration the student’s self-report, professional observations, and recommendations, including those from the physician, psychologist or other clinician, that diagnosed the student’s disability.  The Center also takes into account reasonable accommodations the student used in previous or similar educational settings and gives consideration to student preferences for reasonable accommodation.  In addition, Center staff consults with appropriate University officials who have expertise in the areas the student is seeking reasonable accommodations.  Center staff meets individually with students to discuss reasonable accommodations.  Although some persons may have similar disabilities, each request for reasonable accommodation is considered on a case-by-case basis.  It is important to note that accommodation requests which fundamentally alter the nature of the curriculum or a course learning objective are not considered reasonable under the applicable federal laws.

Students are required to initiate the process of receiving needed accommodations each semester.  Specifically, the student's responsibilities are to:

  1. Request Faculty Notification Letters by logging into his/her student profile via CEA Online Student Services
  2. Meet with each instructor (preferably during office hours) to discuss how accommodations will be implemented with the instructor of the course, immediately after the Faculty Notification Letter has been emailed.  The Center staff is available to offer suggestions to the student and faculty member.  For online courses, students may communicate with the instructor via telephone and/or email if an in-person meeting is not feasible.
  3. Remind the instructor of test accommodations at least one week (7 days) before scheduled tests.
  4. Report any problems with accommodation implementation to Center IMMEDIATELY.

Changes to Accommodation 

For a student who is registered with CEA and needing changes/additions to accommodations:

  1. Student must schedule an appointment to meet with a Center staff member to discuss changes
  2. CEA reviews request for changes in accommodation and makes changes (as applicable) in accommodations.
  3. CEA notifies student of request status.
  4. Student submits request for updated Faculty Notification Letters to be sent to instructors (if during a semester).
  5. CEA emails updated Faculty Notification Letters to instructors with copies to student.

IMPORTANT:  Students registered with the Center may request accommodations at any point during the term, but accommodations are only provided from the date faculty are emailed with an official Faculty Notification Letter from the Center, and the student has met with faculty to discuss accommodation implementation (subject to other reasonable notification policies as detailed in Section 4 (e.g., such as in the case of tests, faculty are to be given 7-days notice to make necessary arrangements).

Note:  If students receive certain accommodations or auxiliary aids (such as books in alternative media or text, American Sign Language Interpreters, Transliterators or Transcription services), they may be asked to provide additional information to the Center prior to beginning of the semester.  These requirements are detailed in Section 4.

 

Section 3

The University of Arkansas offers reasonable accommodations to students with disabilities on an individualized basis.  The following are examples of some accommodations that have been provided to students in the past.  Please note that accommodations are afforded to students based on specific need and supporting documentation (please see Section 2).  Further, these examples are not an exhaustive listing of all possible reasonable accommodations that may be implemented at the University.

Access to Lecture Content

Students may be permitted to audio record class lectures with their own device. Lecture recordings can be accessed as many times as needed and can be paused to take notes. Some instructors routinely record and share class lectures.

In some instances a student may request a copy of peer notes, if determined as a reasonable and appropriate accommodation. Peer notes may not be reasonable or appropriate when materials/resources are provided that are considered equivalent to a note-taker. Examples include but are not limited to PowerPoints, instructor notes, and class recordings.

The process for requesting note-takers begins when students complete an official Faculty Notification Letter request (accommodation packet) via CEA Online Student Services, and selecting “note-taker” as an accommodation for classes as needed. Subsequently, the Center will contact faculty members asking them to make a class announcement to recruit a note-taker.  Interested individuals will contact the CEA office directly (not contact the professor) by signing up online via the CEA Online Student Services Note-taker application. The student with a disability is responsible to log into CEA Online Student Services to check for uploaded notes, and to maintain contact with the CEA office regarding note-taker status.

Academic Aids – In certain instances, students may be permitted to use calculators, dictionaries, word processors, spell checkers, and/or grammar checkers for in-class and out-of-class work.

Accessible Classrooms – Most areas on the University of Arkansas campus are accessible to individuals who use wheelchairs.  For those areas which are not, the Center for Educational Access is able to contact the applicable college (with adequate notice) to move the class/activity and/or make alternative arrangements to assure that the class or event is accessible.

Accessible Course Documents – Students may secure course materials in accessible formats (Braille, Large print, accessible digital e-text) through the Center.  Further, some computer labs on campus have assistive technology programs with reader capabilities.  

Assistive Computer Technology – Assistive technology software and equipment are located in several areas on campus.  Assistive applications vary from lab to lab, but many have screen reader and magnification capability.

Classroom Assistance – In-class assistants are hired by the Center to assist individuals with disabilities in the classroom as needed (for example, laboratory assistants).

Testing Accommodations – Test accommodations may include extended time (50% or 100% extended time, based on need), reduced-distraction test environments, auditory administration of tests (via assistive technology or reader), scribes or use of dictation software, use of computer and/or spell check for written tests, and others.  Test accommodations are provided within each department, or at the CEA Test Center, dependent upon the faculty/department resources.  Students should discuss test accommodations with their instructors at the beginning of each term, as arrangements may differ for each course.  NOTE: The CEA Test Center specifically proctors examinations for students who use assistive technology, readers, and/or scribes.  Students are obligated to comply with CEA Test Center test proctoring guidelines to ensure smooth delivery of services and to maintain the integrity and security of tests.

Housing (On-Campus) Accommodations – Students with disabilities who need housing accommodations (such as a single room, air-conditioning, modified bathroom facilities, strobe light fire alarms, etc) must first register with the Center.  Following accommodation determination, the student’s accommodation need is communicated by the Center staff to the University Housing office. Space is limited in University Housing facilities, so early requests for housing accommodations are strongly encouraged.

Interpreters and Typewell Transcriptionists – American Sign Language Interpreters, Transliterators, and Transcriptionists are available for students who need these for real-time communication access to access the University environment.  Early registration with the Center (at least 4 weeks notice) is strongly encouraged.

Library Access & Assistance – Library staff is available during business hours to ensure access to library collections and services.  Special services include research assistance, telephone reference, retrieval of materials, photocopying assistance, library orientation, special check-out arrangements, and extended loan periods for reserved materials.  The libraries also have assistive computer technology available to patrons with disabilities.  For more information, call 479-479-4101, or access the University Libraries website.  

Mobility Orientation – The Center for Educational Access will provide mobility orientation to the campus for students who may have a need based on the impact of a visual or other disability.  Students should contact Center as early as possible to make arrangements.

Parking & Transportation – Students with disabilities who need accessible parking or transportation services should contact University Transit and Parking office directly at 479-575-7275 or via the Transit and Parking website to inquire about procedures for obtaining an accessible parking permit and/or access to University Para-transit services.  

Priority Class Registration – Priority class registration is available to all undergraduate students who have registered and remain on active status with the Center for Educational Access and have taken classes within the current or past two semesters at the University of Arkansas. Priority registration does not apply to graduate students, law students, students with ‘temporary’ disabilities, or those who are full-time employees. Priority registration allows students with disabilities to devise a schedule that is responsive to their needs.  The Center strongly encourages registered students to take advantage of the early registration period.  Students are notified by campus e-mail about priority registration dates.  The student is responsible to contact their academic advisor prior to the priority registration period for appropriate courses to take.  (Note:  Entering new freshmen and transfer students are encouraged to attend the earliest possible orientation date to ensure their needs are met in course registration).

Services of a personal nature are not considered reasonable accommodations in postsecondary education and are not provided by the University of Arkansas.  Examples of personal services include but are not limited to tutoring (beyond what is offered to all students at the university) and personal attendant care.

 

Section 4

Registered students should be familiar with those policies that apply to their particular accommodation needs.  The Center may change, alter, or modify policy at any time. If so, students will be notified by U.S mail or University of Arkansas e-mail address of policy changes. It is therefore IMPERATIVE that students keep their contact information up to date at the Center.  The following are synopses of the major policies of the Center for Educational Access (more detail is distributed to the student when the applicable accommodation is approved.)

Audio Recording of Class Lectures

Students who are eligible to audio record class lectures as an accommodation must purchase their own recording device, and ensure that it does not disrupt the class lecture or other students.

Students who audio record lectures as an accommodation must not sell, redistribute, copy, or divulge recorded material (in some cases, a faculty member may ask the student to sign an agreement to this effect).

Receiving Copies of Peer Notes

Note-taking services require the student with a disability to communicate with the Center, and with the note-taker.  The student with the disability will use notes for personal study purposes only, and must not sell, redistribute, copy, or divulge class notes provided as an accommodation.

The Role of a Note-taker

  • The role of the note-taker is to provide a digital copy of his/her typed notes or handwritten class notes for a student(s) with a disability by uploading them via CEA Online Student Services.  In doing so, the note-taker facilitates equivalent access to class information available to all students, with or without disabilities.  It is not acceptable for a note-taker to refer a student with a disability to NoteHall or any other paid service for a copy of their notes.

  • Note-taking services are supplemental and are not meant to be instructional. Students with disabilities should not use note-taking services as their sole means of study for the course. Class attendance, participation in class discussions, course readings, handouts, a student’s own class notes, and discussions with the instructor, together constitute essential elements of study for a course.

  • Students with disabilities should not request the note-taker to engage in roles that are unrelated to note-taking. Note-takers are not responsible to “re-teach” the material to the student or to engage in a “tutoring” (or other) relationship with the student.

  • The student with a disability requests official Faculty Notification Letters from the Center by logging into CEA Online Student Services. Select “note-taker” as an accommodation for those classes in which you will need a note-taker. You may not need a note-taker in some classes such as online courses, practicums, drills, clinicals, studios and labs or when materials/resources are provided that are considered equivalent to a note-taker (PowerPoints, instructor notes, class recordings, etc.) Assess your needs before requesting note-takers. (You can always modify your request by checking or unchecking the note-taker box.) Peer notes may not be reasonable or appropriate when materials/resources are provided that are considered equivalent to a note-taker. Examples include but are not limited to PowerPoints, instructor notes, and class recordings.

The Process of Securing a Note-taker

1.  Request Faculty Notification Letters

A student with a disability must first request official Faculty Notification Letters from the CEA by logging into CEA Online Student Services. Select “note-taker” as an accommodation for those classes in which the student with a disability will need a note-taker. 

2. Confirm note-taker requests.

A student with a disability must confirm note-taker requests in each class it is requested before recruitment of a note-taker begins.

    1. Log into CEA Online Student Services.
    2. On the left-side navigation, click the "Note-taking Services" link.
    3. Click "Confirm Now".

3. Discuss accommodations with instructors.

The student with a disability is responsible for discussing accommodation needs with instructors of the courses when the Faculty Notification Letter is delivered. Please inform the instructor that an email will be sent from CEA if their help is needed to recruit a note-taker. (We may already have a volunteer in the course.)

4. CEA contacts instructors if necessary to secure a note-taker.

After the student with a disability has requested Faculty Notification Letters and confirmed need for a note-taker, the CEA will email instructor(s) with an announcement to recruit a note-taker unless we already have a volunteer or the student with a disability has chosen a note-taker. In this case, email ceanotes@uark.edu to let us know and have the note-taker sign up through CEA Online Student Services. The instructor may personally identify a class note-taker in lieu of making the announcement. After the delivery of the Faculty Notification Letter (and discussion with the student) the instructor may read the announcement to the class, post the announcement on Blackboard or email it to the class roster to recruit a note-taker.

NOTE: Want to be a note-taker? Students who are interested in being a note-taker should sign up via CEA Online Student Services.  Click on note-taker login. Enter UARK email and password. Click “Sign Up as a Note-taker” and complete the online information. Note-taker volunteers do not need to go to the instructor.  The CEA will select a volunteer and the student with a disability will receive an email when a note-taker has been assigned.

5.  Check for uploaded notes.

The student with a disability is responsible to log into CEA Online Student Services to check for uploaded notes by clicking on the note-taker link to the left. The student with a disability may contact the note-taker and discuss with the note-taker how notes will be provided if there is a problem with uploaded notes. Alternatives are emailed notes or copy of notes, or carbonless note-taking paper. The CEA prefers that notes are uploaded or delivered immediately following class, whenever possible.

6. If the student with a disability does not receive notification of an assigned note-taker within two class periods of the class announcement, the student should contact the CEA office at ceanotes@uark.edu to inquire if a note-taker has volunteered.  If no volunteer has come forward, the CEA office will contact the instructor and ask that the announcement be made again to the class.

7. The student with a disability is responsible to maintain contact with the CEA office regarding note-taker status and/or if any problems occur by emailing ceanotes@uark.edu or calling 479-575-3104.

8. Students are also encouraged to record class lectures (as applicable) so lecture content can be accessed and reviewed (see #3, below).

Attendance

  • Students who receive copies of peer notes are required to attend classes (notes are supplemental in nature and are not intended to replace or substitute for class attendance).

  • Students who miss more than three classes without discussing their situation with a Center staff member may forfeit their right to continue to receive class notes.

  • Note-takers are not obligated to provide notes for classes of which the student has missed.

Concerns

  • If the student with a disability does not receive notification of an assigned note-taker within two class periods of the class announcement, the student should contact the Center’s office at ceanotes@uark.edu to inquire if a note-taker has volunteered.  If no volunteer has come forward, the Center office will contact the instructor and ask that the announcement be made again to the class.

  • Students have the right to be assigned a new note-taker if the volunteer is not providing timely or adequate notes.  In this case, the student is encouraged to contact the Center as soon as possible so alternative arrangements can be made.

  • The student with a disability is responsible to maintain contact with the Center regarding note-taker status and/or if any problems occur immediately by emailing ceanotes@uark.edu or calling 479-575-3104.

More detailed guidelines for students who use American Sign Language Interpreters, Transliterators or Transcriptionists is available at the Center for Educational Access and on its website.  The following are general guidelines for students:

  • Students who use American Sign Language Interpreters must register with the Center and request this accommodation at least 4 weeks in advance of the semester starting in order to ensure adequate interpreter coverage for classes

  • Students must contact the Center via e-mail at ceaterps@uark.edu, text 479-871-9185, or call 479-575-3104 through a relay service at least 24 hours in advance if the student knows ahead of time that they are going to miss class.

  • Students must arrive within the first 15 minutes of class (for classes under 90 minutes) or within the first 30 minutes of class (for classes over 90 minutes), or the Interpreter will leave and the student will be assessed a “no-show”.

  • If the student accumulates more than 3 “no-shows” or failures to notify the Center of impending absences, the provision of Interpreters will be suspended until the student meets with one of the Center staff to discuss his/her situation.

  • Every effort will be made to accommodate student requests for Interpreters for other academic-related meetings and appointments (e.g., meeting with an academic advisor).  However, at least 48-hours notice is requested to ensure the Center staff is able to thoroughly inquire with local Interpreters about their availability.

  • Interpreter services needed to access a University-related activity or program (other than academic related needs) should be requested through the organizer of the activity or program as far in advance as possible.

Students who receive accessible course documents (textbook/document conversion) are asked to register for courses during the priority registration period and to place completed orders to the Center for Educational Access document conversion lab within 2 weeks of registration. 

Students request textbook/document conversion via CEA Online Student Services by selecting “Accessible Course Documents: Textbook/Document Conversion" as an accommodation on their Faculty Notification Letter request.  
  • Conversion of other course materials (such as a download) are requested through the following process:

  • Log into CEA Online Student Services
  • In left-side navigation, click “Accessible Course Documents

  • For EACH item, complete “Additional Book or Reading Materials” section

  • Digital file should be immediately sent to cealab@uark.edu.

  • Student are to contact cealab@uark.edu to set up a time to meet regarding the hard-copy material.

Students are required to purchase or rent a copy of each text requested and to provide proof of ownership for each text they request to be converted.  Students should request their texts from the Customer Service area of the University Bookstore if they are not currently available on the shelves, and let the Document Conversion Lab Manager know that the books are on order (student still needs to pick them up). If the hard copy textbook is needed for conversion, the student will be notified.

Even if you are still waiting on books to arrive through the Bookstore, students are encouraged to submit their requests so conversion may begin on their course materials. Requests are processed on a first-come, first-served basis.

If a student’s schedule changes (courses added or dropped), he/she MUST notify the CEA Lab Manager immediately for changes to be made. Student is responsible for:

  • Canceling Faculty Notification Letter requests for any courses which are dropped, and

  • Requesting Faculty Notification Letters for courses which are newly added.

Students are invited to make an appointment with the Associate Director - Assisitve Technology to discuss new software options available or best options to meet their needs.

Any loaned materials or equipment from the Center or other organizations must be returned in good working order to the Center at the end of the semester in which it was checked out. If not returned, a hold may be placed on the student's account until such time that items are either returned or CEA is reimbursed for the cost of equipment.

All undergraduate students who have registered and remain on active status with the Center for Educational Access and are currently registered in UA courses or were registered in UA  courses the previous semester are eligible to schedule their classes for upcoming semesters on the first day of priority registration for that term. Priority Registration does not apply to graduate students, law students, students with ‘temporary’ disabilities, or those who are full-time employees.

Students are strongly advised to take advantage of this accommodation, to create a schedule that best meets their needs (i.e., classes at good times of the day, in optimally accessible locations, allowing for extended test time, etc.).

Students are notified of this date via their University of Arkansas e-mail address each semester.

Students are encouraged to contact their academic advisor for assistance with course scheduling PRIOR to this date (note: In some college, several weeks’ notice are needed to see an advisor, so early appointments are encouraged).

Students who are eligible to receive transcription as an in-class accommodation are required to appropriately utilize the service while in class (i.e., either sit next to the transcriptionist to view his/her computer screen or utilize another laptop to view course content in another location within the class). 

Students are required to regularly attend class and to be timely (within the first 15 minutes of a 90 minute course or the first 30 minutes of a course over 90 minutes). If a student needs to miss class (i.e., because of illness), they must notify the Center via text message at 479-871-9185, email ceaterps@uark.edu, or call 479-575-3104 through a relay service as soon as possible. More than three absences (or excessively late) without notification to the Center will result in suspension of the service pending a student meeting with a Center staff member.

Students will receive a copy of the transcribed course lecture via upload into CEA Online Student Services if they attended class and are to use the transcribed course lecture for their own study purposes, and will not sell, redistribute, copy, or divulge any material without the consent of Center staff.

Students must submit requests for ALD’s at least 2 weeks prior to the start of a semester at the University to allow the Center staff to access the appropriate type of device for students’ needs.

Students check out units and appropriate accessories for each academic semester and are responsible for their security throughout the semester.  Students are also responsible to immediately report any malfunctions with the unit to the Center for repair.  Units and accessories are to be returned at the end of semester for maintenance. Failure to return units may result in a hold on the student's account until the issue is resolved. 

Pursuant with Academic Policy Series 1520.10, the University recognizes that in some cases, substitution of courses that would not fundamentally alter the curriculum or program of study is an appropriate accommodation for students with disabilities.

Students are encouraged to discuss this need with a Center staff member early in their academic career in order to determine if this is a reasonable request, and to guide the student through the University process.   

Students may review the information contained in their file at the Center for Educational Access, in accordance with the Family Educational rights and Privacy Act. 

Students are asked to schedule an appointment with a Center staff member to discuss file contents during regular business hours.

Housing (On-Campus) and/or Dining Accommodations – Students with disabilities may need housing and/or dining accommodations in order to have full and integrated access to on-campus housing.

Examples of housing accommodations include but are not limited to:

  • ADA compliant rooms
  • Single occupancy rooms
  • Non-communal restroom
  • Room/furniture modifications
  •  Meal plan modifications
  •  Assistance animals

Housing/Dining accommodations must be reasonable and relate to the students' disability and address their functional limitations. The Center for Educational Access (CEA), University Housing and Dining Services work closely together to ensure accommodation needs are appropriately implemented for students with disabilities living on campus.  

Please note:  A University Housing contract must be completed to live on campus. 

Annual notification to University Housing of accommodations is required. Please email the CEA at ada@uark.edu to update your request annually. 

Given that many students with housing and/or dining accommodation needs are not presently living on/near campus to meet in person with CEA staff, the following procedures have been established for ease of communication:

Housing/Dining Accommodation Procedures:

To initiate the housing/dining services accommodation request process, the student must complete these steps:

1. Complete and submit the online request.

New to CEA?  Please complete the New Students' Online Request to CEA for Housing/Dining services Accommodations form.  

Already registered with CEA? Please complete the Registered CEA Students' Online Request to CEA for Housing/Dining Services Accommodations form.

2. Obtain documentation* from a qualified health or other provider in support of the requested accommodation(s).  Documentation should:

  • be from a qualified health or other provider, 
  • include the diagnosed disability with barriers to the on-campus housing and/or dining services environment(s),
  • include recommendations for accommodations, 
  • support the requested accommodations. 

 3. Provide disability-related documentation to CEA. If you have documentation at the time you fill out the online housing accommodation request form, you can upload your documentation. Or, submit documentation by mail, fax, or email using the following contact information. * 

Center for Educational Access (CEA)

209 ARKU University of Arkansas

Fayetteville, Arkansas 72701

P 479-575-3104 (office)

F 479-575-7445 (fax)

ada@uark.edu

Hours: Monday – Friday: 8 a.m. – 5 p.m.

 Please note: 

  • If your only accommodation request is to have a service animal live in University Housing, you are not required to provide disability documentation to the CEA.
  • For students with obvious disabilities and accommodation needs, documentation may not be required. 

Request Review and Recommendation Notice:

Upon receiving both the completed online request and documentation, CEA staff will: 
• evaluate the request, 
• email written notice to University Housing and/or Dining Services, and 
• email a copy of the written notice to you via your UARK email address. 

Requests will be evaluated in a timely manner within the context of current University policies, your needs, and available facilities.  Space is limited in University Housing facilities, so early requests for housing accommodations are strongly encouraged.

In some cases, students may be eligible for accommodations that are not reasonable in every situation, based on specific course or curriculum requirements.  These are reviewed each semester with the student, and individualized instructions on the appropriate means to access such accommodations (if deemed reasonable for the particular term and courses in question), as well as the limits of the requested accommodations, are communicated to the student.

Section 5