COVID-19 Information

Please note: Guidance from the CDC, Arkansas Department of Health and university may change rapidly given the fluidity of the situation.  Please refer back to this page often and regularly as information will be updated as available or changes occur.

Additional UA campus details available on the Pat Walker Heath Center site for CORONAVIRUS (COVID-19)

 3/13/2020: Given the recent coronavirus (COVID-19) developments, faculty are preparing to shift in-person courses to an online environment; and, they will communicate specific details to students on next steps, expectations, engaging in instruction and completing course assignments/exams. For a variety of reasons, there may be some courses that cannot reasonably shift to an online environment, but an alternate option will be identified. Faculty will notify students of the course plan.

CEA staff are working closely with University administration to identify appropriate strategies to meet disability-related access needs and limit the impact to student learning given that face-to-face classes are suspended and being transitioned to an online environment. 

Meetings with CEA

Effective 3/19/20, per Chancellor Steinmetz, all university operations and activities are shifted to online or other remote means. But the CEA is still available to assist you! We are happy to meet by phone or video (using MS Teams) in lieu of students coming into the office to discuss accommodations. 

To schedule an appointment, please email us. Please be sure to specify if you would like an appointment via phone or video via MS Teams. 


Follow up with your professors on any changes that may need to be put into place so that you will have access to accommodations.

Many testing accommodations can be easily made for online exams. Be sure to follow up with your instructors regarding your specific accommodations. You will still be responsible for reminding instructors at least 7 days before a test of the accommodation you will want to use on the test.

CEA will still be supporting accommodations such as textbook/document conversion.

Once you have communicated with your instructors regarding your accommodations, if you have any questions, please feel free to contact the CEA.

Accessing Test/Quiz Accommodations

Given the recent coronavirus (COVID-19) developments, the CEA Test Center will not be proctoring on-site/in-person exams for the remainder of the semester. All exams should be administered online or through other remote assessment methods. Students and instructors should communicate to discuss exam accommodations.

The CEA Test Center Staff is available Monday through Friday from 8:00am to 5:00pm to students and instructors to consult about unique circumstances and accommodations not easily facilitated online.

  • Extended time:

If your instructor is creating online timed exams, please notify them if you will need extended time. Faculty can set up extended testing time in Blackboard, and you can identify a distraction-reduced environment.

  • Assistive Software:

The assistive software commonly used in the Test Center, Read&Write, is free to download for all University staff and students from the University's IT Software & Equipment webpage. For additional instructions regarding install and use, please see our Read&Write tab located in the Resources quick-link.

Please note Read&Write is not accessible when using Respondus Lockdown Browser or Respondus Monitor. Please speak with your professor to determine if Respondus Lockdown Browser is required for exams. If so, please consider the following for accessing Read&Write:

Contact your professor about administering the exam without Respondus Lockdown Browser (i.e. utilizing a standard web browser & blackboard only).

We recommend using Read&Write’s text-to-speech and screen-shot reader functions. Additional instructions available in Read&Write's Quick Reference Guide.


Because the University has moved to online classes, you may need to download certain software to your personal computers or mobile devices to work effectively off-campus. We've provided information on separate pages below for the most common software or assistive technology you might require.

Preparing for Priority Registration (April 6 & 7)

Priority registration is available for students registered with the CEA and:

  • are undergraduates,
  • completed registration with the Center for Educational Access before 2/21/2020, and
  • are registered in UA classes currently or were last semester.

If you have not already done so, contact your advisor as soon as possible for an advising appointment. Be sure to discuss with your advisor when setting up your appointment if you prefer to have a meeting that is not in-person. To locate your advisor:

  1. Log into your UAConnect account.
  2. Click on the "Degree Audit" tile.
  3. Click on "View My Advisor".

Before the priority registration date, you will also need to ensure that any other holds listed in UAConnect have been resolved.

FAQs: COVID-19 Response

Faculty Resources

Faculty, Accommodations, & COVID-19 Information

Student Resources

Online Instruction Tips for Students