Note-taker Information

Note-taking services are offered to some students with disabilities as a reasonable accommodation.  For this accommodation to work effectively, it requires communication between the student with a disability and the CEA, and also between the student with a disability and the note-taker. Note-takers are recruited from classes in which the student with a disability is enrolled. 

The student with the disability will use notes for personal study purposes only, and must not sell, redistribute, copy, or divulge class notes provided as an accommodation. 

Please review the following information and let the CEA know if you have any questions. 

The role of the note-taker is to provide an upload with his/her typed notes or scanned copy of his/her handwritten class notes for a student(s) with a disability.  In doing so, the note-taker facilitates equivalent access to class information available to all students, with or without disabilities.  It is not acceptable for a note-taker to refer a student with a disability to NoteHall or any other paid service for a copy of their notes.

Note-taking services are supplemental and are not meant to be instructional. Students with disabilities should not use note-taking services as their sole means of study for the course. Class attendance, participation in class discussions, course readings, handouts, a student’s own class notes, and discussions with the instructor, together constitute essential elements of study for a course.

Students with disabilities should not request the note-taker to engage in roles that are unrelated to note-taking. For example:

Note-takers are not an additional professor or instructor of the class. Students should not ask the note-taker to repeat information from the instructor of the class, nor should they ask the note-taker to meet after class to explain concepts, information, or other class material from the day. Students should not ask the note-taker to clarify the syllabus, classroom policies, assignments, exam material, and related classroom issues. For each of the above-mentioned situations, the student should consult the instructor for the course.

Note-takers and students with disabilities should not engage in extraneous relationships with each other. While the CEA understands that some students with disabilities have friends who provide note-taking services, it is imperative to keep social relationships separate from the responsibility to provide notes. Students should not ask the note-taker to meet outside of class except to exchange notes, if needed. Furthermore, for these purposes students should not ask the note-taker to engage in activities or behavior not related to the provision of notes.

1.  Request Faculty Notification Letters

A student with a disability must first request official Faculty Notification Letters from the CEA by logging into CEA Online Student Services. Select “note-taker” as an accommodation for those classes in which the student with a disability will need a note-taker. The student with a disability may not need a note-taker in some classes such as online courses, practicums, drills, clinicals, and labs. Assess needs before requesting note-takers. (The request can always modified later.)

2. Confirm note-taker requests.

A student with a disability must confirm note-taker requests in each class it is requested before recruitment of a note-taker begins.

    1. Log into CEA Online Student Services.
    2. On the left-side navigation, click the "Note-taking Services" link.
    3. Click "Confirm Now".

3. Discuss accommodations with instructors.

The student with a disability is responsible for discussing accommodation needs with instructors of the courses when the Faculty Notification Letter is delivered. Please inform the instructor that an email will be sent from CEA if their help is needed to recruit a note-taker. (We may already have a volunteer in the course.)

4. CEA contacts instructors if necessary to secure a note-taker.

After the student with a disability has requested Faculty Notification Letters, the CEA will email instructor(s) with an announcement to recruit a note-taker unless we already have a volunteer or the student with a disability has chosen a note-taker. In this case, email to let us know and have the note-taker sign up through CEA Online Student Services. The instructor may personally identify a class note-taker in lieu of making the announcement. After the delivery of the Faculty Notification Letter (and discussion with the student) the instructor may read the announcement to the class, post the announcement on Blackboard or email it to the class roster to recruit a note-taker.

NOTE: Want to be a note-taker? Students who are interested in being a note-taker should sign up via the CEA Online Student Services on the CEA website: Click on note-taker login. Enter UARK credentials. Click “Sign Up as a Note-taker” and complete the online information. Note-taker volunteers do not need to go to the instructor.  The CEA will select a volunteer and the student with a disability will receive an email when a note-taker has been assigned.

5.  Check for uploaded notes.

The student with a disability is responsible to log into CEA Online Student Services to check for uploaded notes by clicking on the note-taker link to the left. The student with a disability may contact the note-taker and discuss with the note-taker how notes will be provided if there is a problem with uploaded notes. Alternatives are emailed notes, copy of notes, or carbonless note-taking paper. The CEA prefers that notes are uploaded or delivered immediately following class, whenever possible.

6. If the student with a disability does not receive notification of an assigned note-taker within two class periods of the class announcement, the student should contact the CEA office at to inquire if a note-taker has volunteered.  If no volunteer has come forward, the CEA office will contact the instructor and ask that the announcement be made again to the class.

7. The student with a disability is responsible to maintain contact with the CEA office regarding note-taker status and/or if any problems occur by emailing or calling 479-575-3104.

Typed notes uploaded via CEA Online Student Services is the preferred method.

With prior approval, scanned handwritten notes or other delivery methods may be approved.

In certain situations, notes may be copied free of charge in the CEA office in the Arkansas Union. The CEA also provides carbonless note-taking paper for certain situations free of charge to the student with a disability and/or the note-taker which is available at the CEA during regular business hours (Monday-Friday between 8:00 a.m. and 5:00 p.m.)

Students with disabilities who have note-taking services as an accommodation are required to attend class to receive notes. Class notes are supplemental in nature and do not replace actual class attendance. Note-takers may not be obligated to provide notes from classes that the student with a disability missed, unless approved by the CEA, or if prior arrangements have been made between the student with a disability and the note-taker.

Students with disabilities who miss three or more classes without having made arrangements with the note-taker and/or notified the CEA may have note-taking services suspended until they contact a CEA staff member to discuss his/her situation.

Likewise, students with disabilities are expected to arrive to class on time. Excessive tardiness may result in suspension of note-taking services, except when advance notice has been given.

Students with disabilities who have concerns about a note-taker in one of their classes should contact the CEA at 575.3104 or immediately. The CEA staff members will determine the appropriate course of action based on information gathering and discussions with the student with a disability, the instructor of the course, and the note-taker.