CEA Student Handbook

The Center for Educational Access has historically been the central campus resource for students with disabilities obtain the accommodations they need for equal access to the campus educational and physical environments. Since 2007, the Center for Educational Access has expanded to serve equally in direct support for students with disabilities, as a training and educational resource for the University community as a whole, and as a consultant for the institution’s technological infrastructure, in order to maximize the accessibility of all programs, services, and activities offered at the University of Arkansas.

This handbook was created to answer common questions regarding the services available to students with disabilities at the University of Arkansas, and to detail the various procedures necessary to obtain them. It is our hope that the information provided is comprehensive and addresses your needs. Should you have a special concern that is not covered in this publication, please feel free to contact a staff member at Center for Educational Access for further assistance.

Section 1

The staff at the Center for Educational Access (the Center) welcomes you to the University of Arkansas!  One of the main purposes of the Center is to facilitate appropriate accommodations for students with disabilities that ensure their equal access to the collegiate experience.  This section provides references and contact information for the various facets of the new student experience, and details the registration process with the Center for Educational Access in order to facilitate any disability-related services and accommodations a student may need once admitted to the University.

 

Center staff is available by appointment to meet with prospective students prior to their admission to the University.  Pre-admissions meetings may cover such topics as the registration process, documentation requirements, types of services available, housing and campus transportation considerations, and transition issues to college.

Students are encouraged to begin the registration process with the Center for Educational Access in the early stages of their college planning, so that as much notice as possible is provided to make needed arrangements prior to enrollment.  Ideally, students are advised to complete the registration process (see page 6 - LINK) with the Center no later than two weeks prior to their first semester at the University.  Students who choose not to self-identify when they enter the University do not forfeit their right to receive accommodations at a later date.  However, the University is not obligated to provide accommodations or services for students until they are fully registered with the Center for Educational Access, and have officially notified their instructors (or other University officials) of their need for accommodation as per Center procedure.

The admissions process for students with disabilities at the University of Arkansas is the same as that for all students. For undergraduate University admissions information, contact the Office of Admissions at http://admissions.uark.edu. For graduate admissions information, contact the University Graduate School at http://grad.uark.edu. For prospective law students, contact Law School Admissions at  http://law.uark.edu/contact-us/.

Students with Disabilities at the University of Arkansas have the RIGHT to:

  • Equal opportunity to learn and participate in the programs, activities, services and facilities of the University through the provision of reasonable accommodations, academic adjustments, and/or auxiliary aids and services.

  • Confidentiality of information regarding their disability, except as disclosure is necessary to acquire accommodations, facilitate services and/or is required by law.

  • Accessible formats of information and means of communication.

  • File a complaint, in accordance with the University Section 504/ADA Grievance Procedures if they believe they have been subjected to discrimination on the basis of disability or have been denied access or accommodations as required by law.

Students with Disabilities at the University of Arkansas have the RESPONSIBILITY to:

  • Meet and maintain essential qualifications and standards for University courses, programs, services, and activities.

  • Follow published procedures for obtaining reasonable accommodations at the University.

  • Provide comprehensive documentation that details the manner in which their disability may impact their participation in programs and activities of the University, and that supports each accommodation request.

The University of Arkansas has the RIGHT to:

  • Identify essential functions, abilities, skills, knowledge and standards for courses, programs, services, activities and facilities, and to evaluate all students equally on these bases.

  • Request and receive, through the Center for Educational Access, current documentation that supports accommodation requests.

  • Select among equally effective accommodations which to provide for students, and do so in a timely manner.

  • Refuse an unreasonable accommodation request that imposes a fundamental alteration on a course, program or activity of the University.

  • Deny a request for an accommodation if documentation does not support the request, or if documentation is not provided.

The University of Arkansas has the RESPONSIBILITY to:

  • Provide information to students in accessible formats.

  • Provide and facilitate reasonable accommodations for students in courses, programs, services, activities and facilities of the University. 

  • Ensure that programs, services and activities are available and usable in the most integrated and accessible settings possible. 

  • Maintain appropriate confidentiality of records and communications.

 

Student is admitted to the University of Arkansas – Fayetteville (contact Admissions for more information)

 

Student provides information via CEA Online Student Services, and makes appointment for an access plan meeting to meet with Center staff member and discuss barriers to access and potential accommodation needs (Call or e-mail for appointment)

 

Student provides documentation of disability and/or health condition to the Center (See Section 2 or Website for details)

NOTE:  It is helpful, but not required, if documentation is received before the student’s appointment with the Center staff.

 

Based on a combination of information obtained in the student access plan meeting and from the student’s documentation, the Center staff reviews accommodations requested.

 

CEA notifies student via email when registration is complete and instructs student to complete an online request for Faculty Notification Letters to notify instructors of accommodation needs.  Letters are emailed to instructors within 2 business days during the semester, and student receives a copy.

(NOTE: Student must request Faculty Notification Letters EACH SEMESTER – see Section 4 for other requirements based on the type of accommodation received)

 

If changes are needed

 

If student needs any additional accommodations (or requires changes to original accommodations), he/she must schedule an appointment to meet with a Center staff member to discuss changes

 

Changes in accommodation requests are reviewed by Center staff, and changes in accommodations are made (as applicable).

Student is notified to request new Faculty Notification Letters. New Faculty Notification Letters are prepared and emailed for student.

 

At beginning of semester, CEA emails Faculty Notification Letters to faculty, with copy of email to student.  Students must meet with instructors to discuss accommodation needs  and how they will be facilitated.

 

Student is admitted to the University of Arkansas – Law School (contact Law School Admissions at 479-575-3102

 

Student provides information via CEA Online Student Services (http://cea.uark.edu/), and makes appointment for an access plan meeting to meet with Center staff member and discuss accommodation needs (Call or e-mail for appointment)

 

Student provides documentation of disability and/or health condition to the Center (See Section 2 or Website for details)

NOTE:  It is helpful, but not required, if documentation is received before the student’s appointment with the Center staff.

 

Based on a combination of information obtained in the student registration meeting and from the student’s documentation, the Center staff recommends appropriate accommodations directly to the Law School Associate Dean.

 

Student must schedule an appointment with the Law School Associate Dean to discuss which accommodations are reasonable and how they will be facilitated

 

If changes are needed

 

If student needs any additional accommodations (or requires changes to original accommodations), he/she must schedule an appointment to meet with a Center staff member to discuss changes

 

Requested changes in accommodations are communicated to the Law School by Center staff. Student must then schedule an appointment with the Law School Associate Dean to discuss the requested changes.

 

Section 2

As part of the registration process, students with disabilities who are seeking accommodations at the University of Arkansas are required to submit documentation to the Center for Educational Access that supports their request for accommodations, in accordance with Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities Act Amendment Act (2008).  The documentation provided must substantiate the impact of the disability on a major life activity of the student (such as walking, writing, eating or learning). Sources of information used for determining a disability and/or accommodations may include documentation from qualified evaluators or professionals, a student’s self-report, and/or direct observation and interaction with the student.

In general, documentation should be provided by an appropriately credentialed professional in reference to the condition in question, and should include the following:

  1. A diagnostic statement and/or full clinical description of the condition.
  2. A description of any diagnostic methodology used to diagnose the condition (which may include formal instruments, structured interview protocols, performance observations, unstructured interviews, among others).
  3. A description of CURRENT functional limitations or symptoms caused by the condition.
  4. A description of severity and expected progression or stability of the condition.
  5. A description of current and past accommodations, services or medications.
  6. Recommendations for accommodations, adaptive devices, compensatory strategies or other collateral services while the student attends the university.

NOTE: The Center has developed more specific documentation guidelines for ease of provision and to optimize the extent to which documentation can support requests for accommodations. These can be downloaded from the Center website or obtained at the Center.  Please know that these guidelines offer optimal documentation criteria, rather than a baseline. Therefore, if a student presents documentation that may not meet all of the recommended criteria, it will be mined for pertinent information, in conjunction with all of the available information, to determine if the student’s accommodation request is reasonable and appropriate. Specific guidelines are available for the documentation of:       

  1. Learning Disabilities
  2. Attention Deficit Hyperactivity Disorder (ADHD)
  3. Mobility, Sensory, and Systemic (Chronic Health) Conditions
  4. Psychiatric/Mental Health Disorders
  5. Traumatic Brain Injury (TBI) 

Identifying reasonable accommodations for students with disabilities is an INTERACTIVE PROCESS between the student, the Center for Educational Access, and campus officials charged with providing the University’s programs, services, and activities (Note: for Law students, this includes Law School officials).

The Center assists University officials to determine reasonable accommodations for students, taking into consideration the student’s self-report, professional observations, and recommendations, including those from the physician, psychologist or other clinician, that diagnosed the student’s disability.  The Center also takes into account reasonable accommodations the student used in previous or similar educational settings and gives consideration to student preferences for reasonable accommodation.  In addition, Center staff consults with appropriate University officials who have expertise in the areas the student is seeking reasonable accommodations.  Center staff meets individually with students to discuss reasonable accommodations.  Although some persons may have similar disabilities, each request for reasonable accommodation is considered on a case-by-case basis.  It is important to note that accommodation requests which fundamentally alter the nature of the curriculum or a course learning objective are not considered reasonable under the applicable federal laws.

Students are required to initiate the process of receiving needed accommodations each semester.  Specifically, the student is responsible to:

  1. Request Faculty Notification Letters by logging into his/her student profile via CEA Online Student Services
  2. Meet with each instructor (preferably during office hours) to discuss how accommodations will be implemented with the instructor of the course, immediately after the Faculty Notification Letter has been emailed.  The Center staff is available to offer suggestions to the student and faculty member.  For online courses, students may communicate with the instructor via telephone and/or email if an in-person meeting is not feasible.
  3. Remind the instructor of test accommodations at least one week (7 days) before scheduled tests.
  4. Report any problems with accommodation implementation to Center IMMEDIATELY.

Note:  If students receive certain accommodations or auxiliary aids (such as books in alternative media or text, American Sign Language Interpreters, Transliterators or Transcription services), they may be asked to provide additional information to the Center prior to beginning of the semester.  These requirements are detailed in Section 4.

IMPORTANT:  Students registered with the Center may request accommodations at any point during the term, but accommodations are only provided from the date faculty are emailed with an official Faculty Notification Letter from the Center, and the student has met with faculty to discuss accommodation implementation (subject to other reasonable notification policies as detailed in Section 4 (e.g., such as in the case of tests, faculty are to be given 7-days notice to make necessary arrangements).

 

Section 3

The University of Arkansas offers reasonable accommodations to students with disabilities on an individualized basis.  The following are examples of some accommodations that have been provided to students in the past.  Please note that accommodations are afforded to students based on specific need and supporting documentation (please see Section 2).  Further, these examples are not an exhaustive listing of all possible reasonable accommodations that may be implemented at the University.

Academic Aids – In certain instances, students may be permitted to use calculators, dictionaries, word processors, spell checkers, and/or grammar checkers for in-class and out-of-class work.

Accessible Classrooms – Most areas on the University of Arkansas campus are accessible to individuals who use wheelchairs.  For those areas which are not, the Center for Educational Access is able to contact the applicable college (with adequate notice) to move the class/activity and/or make alternative arrangements to assure that the class or event is accessible.

Alternative Formats  – Students may secure course materials in alternate formats (Braille, Large print, accessible digital e-text) through the Center.  Further, some computer labs on campus have assistive technology programs with reader capabilities.  

Assistive Computer Technology – Assistive technology software and equipment are located in several areas on campus.  Assistive applications vary from lab to lab, but many have screen reader and magnification capability.

Classroom Assistance – In-class assistants are hired by the Center to assist individuals with disabilities in the classroom as needed (for example, laboratory assistants).

Testing Accommodations – Test accommodations may include extended time (50% or 100% extended time, based on need), reduced-distraction test environments, auditory administration of tests (via assistive technology or reader), scribes or use of dictation software, use of computer and/or spell check for written tests, and others.  Test accommodations are provided within each department, or at the CEA Test Center, dependent upon the faculty/department resources.  Students should discuss test accommodations with their instructors at the beginning of each term, as arrangements may differ for each course.  NOTE: The CEA Test Center specifically proctors examinations for students who use assistive technology, readers, and/or scribes.  Students are obligated to comply with CEA Test Center test proctoring guidelines to ensure smooth delivery of services and to maintain the integrity and security of tests.

Housing (On-Campus) Accommodations – Students with disabilities who need housing accommodations (such as a single room, air-conditioning, modified bathroom facilities, strobe light fire alarms, etc) must first register with the Center.  Following accommodation determination, the student’s accommodation need is communicated by the Center staff to the University Housing office. Space is limited in University Housing facilities, so early requests for housing accommodations are strongly encouraged.

Interpreters and Typewell Transcriptionists – American Sign Language Interpreters, Transliterators, and Transcriptionists are available for students who need these for real-time communication access to access the University environment.  Early registration with the Center (at least 4 weeks notice) is strongly encouraged.

Library Access & Assistance – Library staff is available during business hours to ensure access to library collections and services.  Special services include research assistance, telephone reference, retrieval of materials, photocopying assistance, library orientation, special check-out arrangements, and extended loan periods for reserved materials.  The libraries also have assistive computer technology available to patrons with disabilities.  For more information, call 479-479-4101, or access their website at:  http://libinfo.uark.edu/

Mobility Orientation – The Center for Educational Access will provide mobility orientation to the campus for students who may have a need based on the impact of a visual or other disability.  Students should contact Center as early as possible to make arrangements.

Parking & Transportation – Students with disabilities who need accessible parking or transportation services should contact University Transit and Parking office directly at 479-575-7275 or via the web at http://parking.uark.edu to inquire about procedures for obtaining an accessible parking permit and/or access to University Para-transit services.  A joint meeting with the Center and University Para-transit services will be scheduled for students with temporary injuries to assess whether they may qualify to use the Center golf cart services (see Section 4 for specific policies).

Priority Class Registration – Priority class registration is available to all undergraduate students who have registered and remain on active status with the Center for Educational Access and have taken classes within the current or past two semesters at the University of Arkansas. Priority registration does not apply to graduate students, law students, students with ‘temporary’ disabilities, or those who are full-time employees. Priority registration allows students with disabilities to devise a schedule that is responsive to their needs.  The Center strongly encourages registered students to take advantage of the early registration period.  Students are notified by campus e-mail about priority registration dates.  The student is responsible to contact their academic advisor prior to the priority registration period for appropriate courses to take.  (Note:  Entering new freshmen and transfer students are encouraged to attend the earliest possible orientation date to ensure their needs are met in course registration).

Recording of Lectures and/or Copies of Peer Notes – Students may be permitted to record class lectures and/or may request a copy of peer notes, if determined as reasonable and appropriate accommodations. The process for requesting note-takers begins when students complete an official Faculty Notification Letter request (accommodation packet) via CEA Online Student Services, and selecting “note-taker” as an accommodation for classes as needed. Subsequently, the Center will contact faculty members asking them to make a class announcement to recruit a note-taker.  Interested individuals will contact the CEA office directly (not contact the professor) by signing up online via the CEA Online Student Services Note-taker application. The student with a disability is responsible to log into CEA Online Student Services to check for uploaded notes, and to maintain contact with the CEA office regarding note-taker status.

Services of a personal nature are not considered reasonable accommodations in postsecondary education and are not provided by the University of Arkansas.  Examples of personal services include but are not limited to tutoring (beyond what is offered to all students at the university) and personal attendant care.

 

Section 4

Registered students should be familiar with those policies that apply to their particular accommodation needs.  The Center may change, alter, or modify policy at any time. If so, students will be notified by U.S mail or University of Arkansas e-mail address of policy changes. It is therefore IMPERATIVE that students keep their contact information up to date at the Center.  The following are synopses of the major policies of the Center for Educational Access (more detail is distributed to the student when the applicable accommodation is approved.)

Accommodations are only provided if applicable University or Center staff have been given adequate notice to make arrangements (see below).  Failure to do so may result in the University or the Center being unable to accommodate their needs.

Faculty/Instructor Responsibilities:

  • Whether tests are administered at the CEA Test Center, the department, or the classroom, faculty are key participants in the accommodation process.  Please refer to Academic Policy Series #1520.20 for additional information regarding faculty's responsibility to provide exam accommodations for students with disabilities. 
  • Faculty/Instructors are responsible for providing proper testing accommodations for students registered with the Center for Educational Access (CEA). They should strive to accommodate students extended time, breaks, and/or a distraction-reduced testing environment accommodation(s) in a space within the department or building in which the class is taking the exam, so as to give students with disabilities equitable access to the instructor for questions.

Effective Summer 2017 - Alternative Testing Agreement!

  • The Faculty Notification of Academic Accommodation(s) email will now include a link to complete the new Alternative Testing Agreement. The Testing Agreement identifies the information that both faculty and CEA Test Center staff need to know about administering exams - like who will be proctoring the exam & providing the accommodations (CEA or Faculty), the exam’s format, instructions, and time parameters.
    • One agreement for each class section is required in order for students to schedule exams with the CEA Test Center. Instructions provided in the agreement will be followed for all exams that semester unless instructed otherwise. Faculty must communicate any desired changes to the agreement to the CEA Test Center Manager via e-mail (ceatest@uark.edu2 days before the exam date.
    • Please see Instructions for Faculty Section below for additional details
  • Per Academic Policy 1520.20  faculty must provide exam(s)at least 2 business days in advanceFailure to do so may result in the cancellation of the students’ appointments, thus requiring the faculty member to make alternative arrangements with the students to ensure their testing accommodations are provided.
    • Additional time will be required during midterms and finals. 
  • For pop/unannounced quizzes – faulty must inform CEA Test Center of the upcoming quiz via e-mail (ceatest@uark.edu) and provide a copy of the quiz at least 2 full business days before the in-class quiz. Faculty should also communicate with both the CEA Test Center and students to determine the appropriate times for students to complete the quiz, with consideration to the students’ schedules.
Online Exam Policy:
  • The CEA Test Center only proctors online exams for classes that require all students test at a centralized location (i.e. classroom, computer lab, etc…) and do not utilize a third-party proctoring service (i.e. ProctorU).   This is because the student(s) can be in charge of creating a distraction-reduced environment, and extended time can be programmed by faculty or the instructional designer
  • Online Exam Policy Exemptions may apply to students with specific testing accommodations that are not accessible outside of the CEA Test Center.
  • Students & Faculty may contact the Test Center Manager via phone (479-575-2695) or email ceatest@uark.edu for questions regarding online exams.

Student Responsibilities:

  • Students should speak with faculty to discuss details of the implementation of testing accommodations before scheduling exams at the CEA Test Center.
Scheduling Your Exams:
  • Exam requests must be submitted online via CEA Online Student Services  for a date/time that has been discussed with and approved by the instructor. No Walk-Ins!
  • NEW Fall 2017! Exams must be scheduled in 15-minute increments (8:30 a.m., 8:45 a.m. 9:00 a.m. 9:15 a.m. 9:30 a.m. etc…)
  • Exam requests must be submitted 7 days in advance via CEA Online Student Services through the CEA's Website
  • Requests NOT submitted 7 days in advance, or outside exam administration hours, may be declined. 
Rescheduling Your Exam Appointment(s):
  • Students must request a modification of the original exam request via the  CEA Online Student Servicesat least 2 days before the original appointment date/time.
  • Reschedule requests NOT submitted 2 days in advance, or outside exam administration hours, may be declined.
  • Repeated late exam and/or reschedule requests may result in the suspension of the Test Center proctoring services until the student meets with a senior CEA Staff member to discuss the issue.
Arriving to Your Exam:
  • Students are encouraged to arrive 10-15 minutes before their scheduled testing appointment time.
  • Students arriving late, for any reason, forfeit the missed time. Tests begin at the scheduled appointment time, whether the student has arrived or not, and no additional time will be granted to make-up for late arrival.
  • New!! Fall 2017 A university issued student ID is REQUIRED to test in the CEA Test Center.Students arriving without a university issued student ID after September 18th, 2017 will be directed to the Campus Card Office and no additional testing time will be granted.
  • Students must bring all necessary testing materials as directed by their instructor (i.e. scantron, pencil, bluebook, calculator, etc…) The CEA Test Center does NOT have scantrons or bluebooks. 
Online Exam Policy:
  • The CEA Test Center only proctors online exams for classes that require all students test at a centralized location (i.e. classroom, computer lab, etc…) and do not utilize a third-party proctoring service (i.e. ProctorU).  This is because the student(s) can be in charge of creating a distraction-reduced environment, and extended time can be programmed by faculty or the instructional designer
  • Online Exam Policy Exemptions may apply to students with specific testing accommodations that are not accessible outside of the CEA Test Center.
  • Students & Faculty may contact the Test Center Manager via phone (479-575-2695) or email (ceatest@uark.edu) for questions regarding online exams.  

CEA Test Center Policies & Procedures:

  • New!! Fall 2017: A university-issued student ID is REQUIRED to test in the CEA Test Center. Students arriving without a university-issued student ID after September 18th, 2017 will be not be able to test in the CEA Test Center until one is provided.
  • Instructors have a right to establish test parameters such as the day and time students are to take tests. The CEA will only ask for adjustments when a scheduled test interferes with CEA operations. Time parameters must be communicated to the students so that they may schedule their exams for the faculty approved date/time.
Items Not Allowed in Testing Area:
  • Books, notes, calculators, or any class-related material - unless CEA has received express written permission from the instructor.
  • Cell phones, laptops, tablets, and all forms of wearable technology.
  • Hats
  • Food
  • Drinks in containers other than clear bottles. (Drinks in clear bottles with labels removed are allowed.)
Additionally,
  • Students will not be allowed to leave the testing area for any reason once a test has begun EXCEPT for students with accommodations allowing for movement or restroom breaks.
    • Students with accommodations for movement or breaks will be limited to 15 minutesand are not allowed to leave the building area.
  • Students who wear clothing with pockets may be asked to empty those pockets in front of a CEA staff member before exam administration will begin.
  • Both human proctors and closed-circuit video surveillance are used to monitor the test center. If students are caught in violation of the Academic Integrity Policy the CEA will immediately notify the faculty member for instructions on how to proceed.
  • CEA staff will not attempt to answer any content-related questions on exams but will attempt to contact the instructor directly with the student’s question.
  • Students are encouraged to arrive 10-15 minutes before their scheduled testing appointment time.
    • Students arriving late, for any reason, forfeit the missed time. Tests begin at the scheduled appointment time, whether the student has arrived or not, and no additional time will be granted to make-up for late arrival.
  • Students are responsible for bringing all necessary testing materials (i.e. scantron, bluebook, calculator, etc….)
Online Exam Policy:
  • The CEA Test Center only proctors online exams for classes that require all students test at a centralized location (i.e. classroom, computer lab, etc…) and do not utilize a third-party proctoring service (i.e. ProctorU).  This is because the student(s) can be in charge of creating a distraction-reduced environment, and extended time can be programmed by faculty or the instructional designer
  • Online Exam Policy Exemptions may apply to students with specific testing accommodations that are not accessible outside of the CEA Test Center.
  • Students & Faculty may contact the Test Center Manager via phone (479-575-2695) or email (ceatest@uark.edu) for questions regarding online exams.

Note-taking services require the student with a disability to communicate with the Center, and with the note-taker.  The student with the disability will use notes for personal study purposes only, and must not sell, redistribute, copy, or divulge class notes provided as an accommodation.

The Role of a Note-taker

  • The role of the note-taker is to provide a digital copy of his/her typed notes or handwritten class notes for a student(s) with a disability by uploading them via CEA Online Student Services.  In doing so, the note-taker facilitates equivalent access to class information available to all students, with or without disabilities.  It is not acceptable for a note-taker to refer a student with a disability to NoteHall or any other paid service for a copy of their notes.

  • Note-taking services are supplemental and are not meant to be instructional. Students with disabilities should not use note-taking services as their sole means of study for the course. Class attendance, participation in class discussions, course readings, handouts, a student’s own class notes, and discussions with the instructor, together constitute essential elements of study for a course.

  • Students with disabilities should not request the note-taker to engage in roles that are unrelated to note-taking. Note-takers are not responsible to “re-teach” the material to the student or to engage in a “tutoring” (or other) relationship with the student.

  • The student with a disability requests official Faculty Notification Letters from the Center by logging into CEA Online Student Services. Select “note-taker” as an accommodation for those classes in which you will need a note-taker. You may not need a note-taker in some classes such as online courses, practicums, drills, clinicals and labs. Assess your needs before requesting note-takers. (You can always modify your request by checking or unchecking the note-taker box.)

The Process of Securing a Note-taker

1.  Request Faculty Notification Letters

A student with a disability must first request official Faculty Notification Letters from the CEA by logging into CEA Online Student Services. Select “note-taker” as an accommodation for those classes in which the student with a disability will need a note-taker. 

2. Confirm note-taker requests.

A student with a disability must confirm note-taker requests in each class it is requested before recruitment of a note-taker begins.

    1. Log into CEA Online Student Services.
    2. On the left-side navigation, click the "Note-taking Services" link.
    3. Click "Confirm Now".

3. Discuss accommodations with instructors.

The student with a disability is responsible for discussing accommodation needs with instructors of the courses when the Faculty Notification Letter is delivered. Please inform the instructor that an email will be sent from CEA if their help is needed to recruit a note-taker. (We may already have a volunteer in the course.)

4. CEA contacts instructors if necessary to secure a note-taker.

After the student with a disability has requested Faculty Notification Letters and confirmed need for a note-taker, the CEA will email instructor(s) with an announcement to recruit a note-taker unless we already have a volunteer or the student with a disability has chosen a note-taker. In this case, email ceanotes@uark.edu to let us know and have the note-taker sign up through CEA Online Student Services. The instructor may personally identify a class note-taker in lieu of making the announcement. After the delivery of the Faculty Notification Letter (and discussion with the student) the instructor may read the announcement to the class, post the announcement on Blackboard or email it to the class roster to recruit a note-taker.

NOTE: Want to be a note-taker? Students who are interested in being a note-taker should sign up via the CEA Online Student Services on the CEA website: http://cea.uark.edu. Click on note-taker login. Enter UARK credentials. Click “Sign Up as a Note-taker” and complete the online information. Note-taker volunteers do not need to go to the instructor.  The CEA will select a volunteer and the student with a disability will receive an email when a note-taker has been assigned.

5.  Check for uploaded notes.

The student with a disability is responsible to log into CEA Online Student Services to check for uploaded notes by clicking on the note-taker link to the left. The student with a disability may contact the note-taker and discuss with the note-taker how notes will be provided if there is a problem with uploaded notes. Alternatives are emailed notes, copy of notes, or carbonless note-taking paper. The CEA prefers that notes are uploaded or delivered immediately following class, whenever possible.

6. If the student with a disability does not receive notification of an assigned note-taker within two class periods of the class announcement, the student should contact the CEA office at ceanotes@uark.edu to inquire if a note-taker has volunteered.  If no volunteer has come forward, the CEA office will contact the instructor and ask that the announcement be made again to the class.

7. The student with a disability is responsible to maintain contact with the CEA office regarding note-taker status and/or if any problems occur by emailing ceanotes@uark.edu or calling 479-575-3104.

8. Students are also encouraged to record class lectures (as applicable) as a “back-up” or “supplement” for notes (see #3, below).

Attendance

  • Students who receive copies of peer notes are required to attend classes (notes are supplemental in nature and are not intended to replace or substitute for class attendance).

  • Students who miss more than three classes without discussing their situation with a Center staff member may forfeit their right to continue to receive class notes.

  • Note-takers are not obligated to provide notes for classes of which the student has missed.

Concerns

  • If the student with a disability does not receive notification of an assigned note-taker within two class periods of the class announcement, the student should contact the Center’s office at ceanotes@uark.edu to inquire if a note-taker has volunteered.  If no volunteer has come forward, the Center office will contact the instructor and ask that the announcement be made again to the class.

  • Students have the right to be assigned a new note-taker if the volunteer is not providing timely or adequate notes.  In this case, the student is encouraged to contact the Center as soon as possible so alternative arrangements can be made.

  • The student with a disability is responsible to maintain contact with the Center regarding note-taker status and/or if any problems occur immediately by emailing ceanotes@uark.edu or calling 479-575-3104.

Students who are eligible to audio record class lectures as an accommodation must purchase their own recording device, and ensure that it does not disrupt the class lecture or other students.

Students who audio record lectures as an accommodation must not sell, redistribute, copy, or divulge recorded material (in some cases, a faculty member may ask the student to sign an agreement to this effect).

More detailed guidelines for students who use American Sign Language Interpreters, Transliterators or Transcriptionists is available at the Center for Educational Access and on its website.  The following are general guidelines for students:

  • Students who use American Sign Language Interpreters must register with the Center and request this accommodation at least 4 weeks in advance of the semester starting in order to ensure adequate interpreter coverage for classes

  • Students must contact the Center via e-mail at ceaterps@uark.edu or phone (TDD, Voice or Relay) or text 479-871-9185 at least 24 hours in advance if the student knows in advance that they are going to miss class.

  • Students must arrive within the first 15 minutes of class (for classes under 90 minutes) or within the first 30 minutes of class (for classes over 90 minutes), or the Interpreter will leave and the student will be assessed a “no-show”.

  • If the student accumulates more than 3 “no-shows” or failures to notify the Center of impending absences, the provision of Interpreters will be suspended until the student meets with one of the Center staff to discuss his/her situation.

  • Every effort will be made to accommodate student requests for Interpreters for other academic-related meetings and appointments (e.g., meeting with an academic advisor).  However, at least 48-hours notice is requested to ensure the Center staff is able to thoroughly inquire with local Interpreters about their availability.

  • Interpreter services needed to access a University-related activity or program (other than academic related needs) should be requested through the organizer of the activity or program as far in advance as possible.

  • The Center for Educational Access has a videophone available for student and University community use during regular business hours.  The IP address for the videophone is 130.184.66.16.

Students who receive alternative formats for course materials are asked to register for courses during the priority registration period and to place completed orders to the Center for Educational Access alternate text conversion lab within 2 weeks of registration. 

Students request accessible digital textbooks via CEA Online Student Services by selecting “Accessible Alternative Format" as an accommodation on their Faculty Notification Letter request.  
  • Conversion of other course materials (such as a download) are requested through the following process:

  • Log into CEA Online Student Services
  • In left-side navigation, click “Alternative Formats”

  • For EACH item, complete “Additional Book or Reading Materials” section

  • Digital file should be immediately sent to cealab@uark.edu.

  • Student are to contact cealab@uark.edu to set up a time to meet regarding the hard-copy material.

Students are required to purchase or rent a copy of each text requested and to provide a receipt for each text they request to be converted.  Students should request their texts from the Customer Service area of the University Bookstore if they are not currently available on the shelves, and to indicate to the Center staff that the books are on order (student still needs to pick them up). If the hard copy textbook is needed for conversion, the student will be notified.

Even if you are still waiting on books to arrive through the Bookstore, students are encouraged to submit their requests so conversion may begin on their course materials. Requests are processed on a first-come, first-served basis.

If a student’s schedule changes (courses added or dropped), he/she MUST notify the CEA Lab Coordinator immediately for changes to be made. Student is responsible for:

  • Canceling Faculty Notification Letter requests for any courses which are dropped, and

  • Requesting Faculty Notification Letters for courses which are newly added.

Students are invited to make an appointment with the Associate Director - Assisitve Technology to discuss new software options available or best options to meet their needs.

Any loaned materials or equipment from the Center or other organizations must be returned in good working order to the Center at the end of the semester in which it was checked out. If not returned, a hold may be placed on the student's account until such time that items are either returned or CEA is reimbursed for the cost of equipment.

All undergraduate students who have registered and remain on active status with the Center for Educational Access and are currently registered in courses or have been during the past (fall/spring) two semesters at the University of Arkansas are eligible to schedule their classes for upcoming semesters on the first day of priority registration for that term. Priority Registration does not apply to graduate students, law students, students with ‘temporary’ disabilities, or those who are full-time employees.

Students are strongly advised to take advantage of this accommodation, to create a schedule that best meets their needs (i.e., classes at good times of the day, in optimally accessible locations, allowing for extended test time, etc.).

Students are notified of this date via their University of Arkansas e-mail address each semester.

Students are encouraged to contact their academic advisor for assistance with course scheduling PRIOR to this date (note: In some college, several weeks’ notice are needed to see an advisor, so early appointments are encouraged).

Students who are eligible to receive transcription as an in-class accommodation are required to appropriately utilize the service while in class (i.e., either sit next to the transcriptionist to view his/her computer screen or utilize another laptop to view course content in another location within the class). 

Students are required to regularly attend class and to be timely (within the first 15 minutes of a 90 minute course or the first 30 minutes of a course over 90 minutes). If a student needs to miss class (i.e., because of illness), she/he must notify the Center via text message at 479-871-9185 or email ceaterps@uark.edu  as soon as possible. More than three absences (or excessively late) without notification to the Center will result in suspension of the service pending a student meeting with a Center staff member.

Students will receive a copy of the transcribed course lecture after class via e-mail if they attended class and are to use the transcribed course lecture for their own study purposes, and will not sell, redistribute, copy, or divulge any material without the consent of Center staff.

Students must submit requests for ALD’s at least 2 weeks prior to the start of a semester at the University to allow the Center staff to access the appropriate type of device for students’ needs.

Students check out units and appropriate accessories for each academic semester and are responsible for their security throughout the semester.  Students are also responsible to immediately report any malfunctions with the unit to the Center for repair.  Units and accessories are to be returned at the end of semester for maintenance. Failure to return units may result in a hold on the student's account until the issue is resolved. 

Pursuant with Academic Policy Series 1520.10, the University recognizes that in some cases, substitution of courses that would not fundamentally alter the curriculum or program of study is an appropriate accommodation for students with disabilities.

Students are encouraged to discuss this need with a Center staff member early in their academic career in order to determine if this is a reasonable request, and to guide the student through the University process.   

Students may review the information contained in their file at the Center for Educational Access, in accordance with the Family Educational rights and Privacy Act. 

Students are asked to schedule an appointment with a Center staff member to discuss file contents during regular business hours.

Introduction:

CEA golf cart transportation assistance is a supplement to the University Transit and Paratransit Services available from 8:15am-4:45pm Monday through Friday.  Its purpose is to help students with disabilities get to/from classes or other academic-related events that are located on the interior of campus in areas otherwise closed off to motorized vehicles.  As it is a supplemental service, its scope is limited, and therefore the following guidelines have been established to maximize service effectiveness and availability.

Guidelines:

  1. As this is a supplemental campus service, students must first exhaust all other available transportation options on campus (i.e., University Transit and Paratransit Services) before being considered for eligibility for CEA golf cart transportation.  For convenience, a joint meeting will be scheduled for the student with the Paratransit coordinator and the CEA golf cart scheduler, to assist in identifying all of the available options.

  2. Call Paratransit at 479/575-6993 to set up an appointment. This is not an “on call” service, and eligibility to utilize this service must be established in advance of student need.

  1. CEA golf cart transportation is a prescheduled, shared-ride service.  This means that each student must set up a schedule of pick-up times and drop-off locations with the CEA in advance.  Rides are scheduled on a first-come, first-served basis.  In some cases, students may be asked to ride along with other students with a pick-up/drop-off needs at a time or location close to their own.

  1. The schedules of all students utilizing the service are added together to form an overall pick-up and drop-off schedule that is strictly adhered to.  If an approved student needs a ride that has not been scheduled or needs to change a scheduled ride, they may contact the CEA to see if one is available.  However, priority is always given to the scheduled rides and is subject to availability of vehicles and drivers.

  1. In some cases, students with a temporary mobility disability may be required to provide medical verification of need from their physician.  The confidentiality of this documentation is strictly maintained and will not be shared with anyone.  Students with permanent disabilities should register with CEA through the standard process.  (NOTE: for students utilizing University Paratransit Services, please note that additional medical documentation may be required as per their policy.)

  1. Due to the likelihood of several scheduled pick-ups in the same area, the assigned pickup time should be made within a 5-minute window.  Traffic conditions and passenger volume regularly impact our time schedule.  The CEA will make every effort to be on time, but it cannot guarantee that students will always make classes on time.  Students are strongly urged to notify their faculty that they may be occasionally late to class for this reason.  The CEA is also able to verify this to professors upon student request.  Email ada@uark.edu if verification is needed.

  1. The golf carts may not be able to operate if snow or ice is present on sidewalks.  The CEA will contact you by phone and by email if golf cart service is cancelled and the University remains open. Please note: if Fayetteville public schools are cancelled due to weather, then the golf carts will not be running. If the golf carts are not able to run, the student can contact the University Paratransit service (if they are already preregistered with them) to see about the availability of obtaining alternative transportation assistance.  If this too is not available and the student is not otherwise able to make it to class, the CEA will notify the instructor of the reason for the student’s absence if she/he requests it does so.  Similarly, the golf carts may not be able to operate if a severe storm front is approaching or passing through. This includes strong winds, dangerous lightening, large hail, and flooding rains. Again, the CEA will contact you by phone and by email if golf cart service is cancelled and the University remains open. In cases of inclement weather, students may contact the CEA at 575-3104 or ada@uark.edu to inquire if the golf carts are able to be safely operated that day.

Safe Riding Information and Cancellation Policies:

  1. All pickups are made only at designated pickup points at each building.  Please confirm each scheduled pick-up location with the CEA staff at the time of your meeting.

  1. As soon as class has been dismissed, students should proceed to their designated pick-up location immediately.  Generally drivers are assigned more than one pick-up at class changes and are only able to wait a short time.  Once outside, students are asked to be patient as they may be one of several assigned pickups at a given time.  Students may contact the CEA at 575-3104 if the driver is more than 5 minutes past the end time of your class.

  1. CEA golf cart drivers are trained to operate the vehicles in a smooth, safe manner, and are under strict speed restrictions at all times.  Due to the volume and variety of traffic on campus, sudden avoidance maneuvers may be necessary.  Students are asked to hold onto grab bars at all times.  The drivers must ask every passenger after boarding if they are ready to go.

  1. If a student fails to make his/her first pick-up of the day, all other rides will be cancelled for the remainder of the day unless the CEA is notified otherwise.  If a student does not need rides for a particular day, or wishes to cancel services permanently, he/she is asked to notify the office as soon as possible in order to reduce unnecessary trips.  Failure to make scheduled pick-ups for three consecutive days will result in cancellation of services.

  1. CEA golf carts are only capable of transporting certain ambulatory aids such as crutches, canes, and collapsible walkers. Students using such equipment are responsible for securing their equipment while being transported. The equipment cannot extend beyond the physical exterior of the vehicle at any time. All equipment transport requests are subject to prior approval by the CEA staff.

  1. Friends, associates, etc. are not allowed to ride along on a regular basis.  Passengers are responsible for all special assistance (i.e., to carry books, or to provide assistance into or out of buildings)

Both passengers and drivers have the right to be treated with courtesy and respect.  Should any problems arise, please contact CEA immediately at 575-3104 or ada@uark.edu.

NOTE:  THE CEA RESERVES THE RIGHT TO REVOKE TRANSPORTATION PRIVILEGES OF ANY PASSENGER WHO DEMONSTRATES OR PARTICIPATES IN DISRUPTIVE BEHAVIOR WHICH MAY JEOPARDIZE THE SAFE OPERATION OF ITS VEHICLES.

Housing (On-Campus) and/or Dining Accommodations – Students with disabilities may need housing and/or dining accommodations in order to have full and integrated access to on-campus housing.

Examples of housing accommodations include but are not limited to:

  • ADA compliant rooms
  • Single occupancy rooms
  • Non-communal restroom
  • Room/furniture modifications
  •  Meal plan modifications
  •  Assistance animals

Housing/Dining accommodations must be reasonable and relate to the students' disability and address their functional limitations. The Center for Educational Access (CEA), University Housing and Dining Services work closely together to ensure accommodation needs are appropriately implemented for students with disabilities living on campus.  Given that many students with housing and/or dining accommodation needs are not presently living on/near campus to meet in person with CEA staff, the following procedures have been established for ease of communication:

Housing/Dining Accommodation Procedures:

To initiate a request for housing and/or dining accommodations, students should:

  1. Submit a written request detailing disability-related limitations and accommodations needed.  If students wish to make a request via phone or in-person, please contact the CEA.

  2. Obtain documentation from a qualified health or other provider in support of your requested accommodation(s).  Documentation should include the diagnosed disability, functional limitations, along with recommendations for accommodations.  For students with obvious limitations and accommodation needs documentation may not be required.

  3. Submit both the written request and documentation to the CEA via email, fax, postal mail, or in person using the following contact information:

Center for Educational Access (CEA)

209 ARKU University of Arkansas

Fayetteville, Arkansas 72701

P 479-575-3104 (office)

F 479-575-7445 (fax)

ada@uark.edu

Hours: Monday – Friday: 8 a.m. – 5 p.m.

Evaluating Request and Determination Notice:

Upon receiving both the written request and documentation, CEA staff will evaluate the request, send written notice to University Housing and/or Dining Services, and the student regarding determination.  Requests will be evaluated in a timely manner within the context of current University policies, the students' needs, and available facilities.  Space is limited in University Housing facilities, so early requests for housing accommodations are strongly encouraged.

In some cases, students may be eligible for accommodations that are not reasonable in every situation, based on specific course or curriculum requirements.  These are reviewed each semester with the student, and individualized instructions on the appropriate means to access such accommodations (if deemed reasonable for the particular term and courses in question), as well as the limits of the requested accommodations, are communicated to the student.

Section 5